Terms of Service

1. Agreement

These terms are between [Legal entity name], [registration number], South Africa (“ChurchIQ”, “we”) and the organisation that creates a ChurchIQ account (“you”, “your organisation”). By creating an account or using ChurchIQ, you agree to these terms on behalf of your organisation.

2. What ChurchIQ is

ChurchIQ is a service that lets your organisation upload attendance, giving, membership, cell group, and event data, ask questions about it in plain language, and get AI-generated answers, charts, and exports. It can optionally connect to a members-facing app your organisation runs, to look up or (with admin confirmation) update its calendar and admin content.

3. Accounts and roles

• You’re responsible for keeping your login credentials secure, and for activity under your account.
• Access to data (especially giving records) is controlled by the role your organisation’s admin assigns you.
• An organisation admin can approve, reject, or revoke roles for people in their organisation.

4. Your data

You (your organisation) own the data you upload to ChurchIQ. We process it only to provide the service to you — see our Privacy Policy for the detail. You’re responsible for having the right to upload the personal information you put into ChurchIQ (e.g. member records) and for handling it lawfully on your end too.

5. AI-generated answers

Answers, charts, and summaries are generated by an AI model based on your data and may contain errors or misinterpret a question. Review anything before treating it as authoritative — ChurchIQ is not a substitute for professional financial, legal, or accounting advice, and giving/financial figures should be verified against your source records before being relied on formally.

Any action the AI proposes that would change data (e.g. adding a calendar event) is staged only — nothing is written until a person with the right permissions explicitly confirms it.

6. Acceptable use

You agree not to:

• Use ChurchIQ to store or process data you don’t have the right to collect.
• Attempt to access another organisation’s data, or bypass role-based access controls.
• Use the service to send spam, malware, or unlawful content.
• Reverse-engineer, resell, or use the service to build a competing product.

7. Subscription and credits

Your organisation’s plan includes a monthly allowance of query credits. If you exceed it, [describe what happens — upgrade prompt / usage pauses / overage billing, as applicable]. Fees, if any, are billed as described at sign-up or in your organisation’s order form.

8. Suspension and termination

You can stop using ChurchIQ and ask us to close your organisation’s account at any time. We may suspend or terminate access if you materially breach these terms (e.g. unlawful use, non-payment), and we’ll try to give you reasonable notice first except where immediate suspension is necessary to protect the service or other organisations’ data.

9. Disclaimers and liability

ChurchIQ is provided “as is”. We don’t guarantee it will be error-free or uninterrupted. To the extent permitted by law, our liability to you for any claim arising from your use of ChurchIQ is limited to the fees your organisation paid us in the 12 months before the claim, and we’re not liable for indirect or consequential losses.

10. Changes to these terms

We’ll update the date at the top of this page when these terms change, and post material changes here before they take effect. Continuing to use ChurchIQ after a change means you accept it.

11. Governing law

These terms are governed by the laws of South Africa, and any dispute will be handled in South African courts, unless your organisation’s order form says otherwise.

12. Contact

Questions about these terms: [contact email].